Tuesday, September 19, 2017

Warranty & Installation

PROMA units come with the following warranty conditions:

- Two years parts & components, Five years compressor for Split Systems (Residential)

- One year parts & Five years compressor warranty for Ducted Split Systems (Residential)

Warranty period starts from date of invoice to the original purchaser.

We highly recommend to all our customers to have the products installed by a qualified technician to validate the warranty. If the system is not installed by a qualified and licensed technician, this will void the warranty.

The installation of your product is very important to us and for your piece of mind. If the installation has been done correctly it will extend the life of your product.

If there ever is a problem with any of our systems within the warranty period, as a customer the first step is to arrange your initial installer to inspect the unit as some problems may occur from installation. If there is a problem with the system, Proma will gladly arrange to send any parts that are required to repair the system.

Please refer to Warranty Card for Warranty details




PICK UP AND DELIVERY

Customers are more than welcome to pick up goods at our several outlets. All Customers are encouraged to call our store before picking up, to ensure goods are ready. Alternatively Customers can contact our friendly staff at one of our locations:

Melbourne (03) 9355 7570 or emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Sydney (02) 9748 4700 or emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it

NOTE

To all customers picking up goods, not all air conditioner models will fit into most cars as each model of products are different in size. As customers responsibility make sure you organize your transport accordingly. Alternatively a trailer may be more suitable, especially with the larger split system units (2.5HP and above).

INSTALLATION

The installation of your product is very important to us and for your piece of mind. If the installation has been executed correctly it will extend the life of your product.

REMINDER, you should always ensure installation is performed by a qualified air conditioner tradesperson. Your installer should have electrical and refrigeration license qualifications.

Alternatively if you would like PROMA to organize an installer for your requirements we will be more than happy to assist with your request.

Admin Login

melbourne air conditioner,air conditioners melbourne, melbourne air conditioning, sydney air conditioners, sydney air conditioning, proma, air conditioners sydney, Australia air conditioner, australia split system, australia ducted system, australia reverse cycle, australia cooling, australia heating, split system, reverse cycle, air conditioning, factory air conditioners, factory air conditinong, air conditioners, airconditioner, ducted system, split system, proma, energy effiecient air conditioner, 5 star energy, top energy saver award air conditioner, proma air conditioner, heating, cooling, refrigerated, micron, portable air conditioners, air conditioner, room air conditioners, proma air conditioners, central air conditioner, central air conditioning, window air conditioner,air con, aircon, air conditioner parts, australian standards air conditioner, ducted air conditioner,best portable air conditioners, split air conditioners, portable room air conditioners, air conditioner reviews, mini split air conditioner, air conditioner ratings, central air conditioners, small portable air conditioners, cheap portable air conditioners, cheap air conditioner, cheap aircon, air conditioner accessories, wholesale air conditioners, airconditioner spare parts, air conditioner gallery,